Frequently asked questions
Everything you need to know before and after you buy.
How fast is delivery?+
Delivery is automatic. Once your payment clears, we check the account and put the login on your order page, usually within 10 seconds. You don't have to wait for anyone.
What exactly do I receive?+
The account username and password. If the listing says "Email", you also get access to the original email, so you can secure the account fully.
What if the login doesn't work?+
Every account has a 24-hour warranty. If the login is invalid when you receive it, contact support with your order ID and we'll replace it or refund you in full.
Are the stats accurate?+
Rank, skins, region, level and wallet are read from the account itself and shown before you buy. What you see is what you get.
What should I do right after buying?+
Log in, change the password, and if you got email access, change the email password and turn on two-factor authentication. That locks the account to you.
Can I get banned?+
Account transfers go against Riot's and Epic's terms of service. The risk is low, but it isn't zero. Our warranty covers login problems at delivery. It doesn't cover publisher actions taken later.
How do I find my order again?+
Your order page link is private and works as your receipt. Bookmark it. If you lose it, email support from the address you used at checkout.